top of page

Privacy Policy

Effective Date: October 28, 2026

Birch Hill Collective, Inc. ("Birch Hill Collective," "we," "our," or "us") is a Michigan nonprofit organization recognized as tax-exempt under Section 501(c)(3) of the Internal Revenue Code.

We respect the privacy of individuals who visit our website, make donations, volunteer, inquire about partnerships, or otherwise engage with our organization.

This Privacy Policy explains what information we collect, how we use and share it, and the choices available to you.

1. Information We Collect

We may collect information that you voluntarily provide when interacting with Birch Hill Collective, including:

​

  • Contact information: First and last name, email address, telephone number, and other contact details.

  • Donation information: Donation amounts, transaction details, and information needed to process and acknowledge contributions.

  • Volunteer information: Information submitted through volunteer interest forms or related communications.

  • Partnership information: Organization names, contact information, and details shared through partnership inquiries.

  • Email subscriptions: Information provided when signing up to receive updates from Birch Hill Collective.

  • Other communications: Information you choose to provide when contacting us.


We may also receive certain technical information automatically when you visit our website, such as browser type, device information, IP address, pages visited, and general website usage information.

2. How We Use Information

We use collected information to support Birch Hill Collective's charitable mission and operations.

This may include:

​

  • Responding to questions, requests, and inquiries.

  • Processing donations and providing donation acknowledgments.

  • Coordinating volunteer activities and partnership opportunities.

  • Communicating about our programs, initiatives, and organizational activities.

  • Sending email updates and fundraising communications to individuals who have subscribed.

  • Maintaining organizational records and meeting applicable legal obligations.

  • Improving website functionality, accessibility, and visitor experience.

  • Protecting our website, systems, and information from unauthorized activity.


We use personal information for legitimate organizational purposes and seek to limit collection to information reasonably necessary for those purposes.

3. Donations and Payment Processing

Birch Hill Collective accepts online donations through Wix Donations, with payment processing supported by Stripe.

When you make a donation, information necessary to complete the transaction may be collected and processed by these service providers.

Payment card information is handled through the applicable payment-processing systems. Birch Hill Collective does not require donors to send payment card details directly to us by email or through general inquiry forms.

We may retain donation records, donor contact information, contribution amounts, and transaction details for acknowledgment, accounting, reporting, and legal compliance purposes.

The handling of information by Wix and Stripe is also subject to their applicable privacy policies.

4. Website Hosting, Analytics, and Cookies

Our website is hosted and operated through Wix.

Wix may use cookies and similar technologies to support website functionality, security, performance, and analytics.

These technologies may collect information about visitors' devices, browsers, and interactions with our website.

Birch Hill Collective may use website analytics provided through Wix to better understand website activity and improve the visitor experience.

We have not separately installed Google Analytics, Meta Pixel, or LinkedIn Insight Tag on our website as of the effective date of this policy.

Visitors may be able to manage certain cookies through their browser settings. Disabling cookies may affect some website features.

We may update our website's cookie and consent practices as our technology, services, or applicable requirements change.

5. How We Share Information

Birch Hill Collective does not sell donor or supporter contact lists.

We may share information when reasonably necessary to operate our organization, including with:

​

  • Service providers: Companies that support website hosting, payment processing, email communications, forms, and other operational functions.

  • Authorized organizational representatives: Individuals assisting with legitimate organizational activities who need access to relevant information.

  • Government or regulatory authorities: When disclosure is required by applicable law, legal process, or reporting obligations.

  • Other parties with your permission: When you authorize or request a particular disclosure.


We seek to limit information sharing to what is appropriate for the relevant purpose.

6. Communications and Your Choices

Individuals may choose to subscribe to email updates from Birch Hill Collective.

These communications may include information about our work, upcoming initiatives, volunteer opportunities, organizational news, and fundraising activities.

You may unsubscribe from promotional emails by using the unsubscribe link included in those messages or by contacting us at info@birchhillcollective.com.

Unsubscribing from promotional communications does not necessarily prevent us from sending transactional or administrative messages, such as donation acknowledgments or responses to inquiries.

Submitting a volunteer or partnership inquiry does not, by itself, mean that you have subscribed to ongoing marketing communications.

7. Security and Data Retention

We take reasonable steps to protect the personal information entrusted to us, including using established website and payment-processing service providers.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, maintain appropriate organizational records, meet legal obligations, and resolve relevant issues.

Retention periods may vary depending on the type of information and applicable requirements.

8. Children's Privacy

Birch Hill Collective may offer activities and opportunities that involve children and families.

However, our website is not intended to independently collect personal information from children under the age of 13.

Parents or legal guardians should submit inquiries or registration information on behalf of children when appropriate.

If we learn that personal information has been collected directly from a child under 13 without appropriate parental authorization, we will take reasonable steps to address the situation.

Parents or guardians may contact us with questions or concerns about children's information.

9. External Websites

Our website may contain links to websites or services operated by third parties.

Birch Hill Collective is not responsible for the privacy practices, content, or security of websites that we do not operate.

We encourage visitors to review the privacy policies of external websites before providing personal information.

10. Access, Correction, and Deletion Requests

You may contact Birch Hill Collective to request access to, correction of, or deletion of personal information that we maintain about you.

We will review requests and respond as appropriate under applicable law and our operational obligations.

Some information, including certain donation and financial records, may need to be retained for legal, accounting, or reporting purposes.

To submit a request, email info@birchhillcollective.com.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our activities, website functionality, service providers, or applicable requirements.

When changes are made, we will update the effective date displayed at the top of this page.

We encourage visitors to review this policy periodically.

12. Contact Us

If you have questions about this Privacy Policy or how Birch Hill Collective handles personal information, please contact:

Birch Hill Collective, Inc.

Email: info@birchhillcollective.com

Website: www.birchhillcollective.com

bottom of page